Return & Refund Policy

Returns and refunds

HIGGLES! apparel is made to order. We do not accept returns or exchanges for a change of mind or for a size or color selected incorrectly. Please check the product details before ordering.

If your item arrives damaged, defective, misprinted, or different from what you ordered, contact us through our contact page within 30 days of delivery. Include your order number, a description of the issue, and clear photos of the item and packaging when possible. We will review the issue and, when eligible, offer a replacement or refund at no additional cost.

If your package is lost or marked delivered but missing, contact us through the contact page so we can investigate with the carrier and fulfillment partner.

Please contact us before sending anything back; we cannot process unsolicited returns. If you need to cancel or change an order, contact us as soon as possible. We will try to help before production begins, but changes are not guaranteed after an order enters fulfillment.

Nothing in this policy limits rights you may have under applicable law.